This morning I had to fly to Rockhampton for a funeral, an up and back trip in a day. I was sure I had double and triple checked the date, one of my pet fears about travel but had somehow managed to book in November not October. I went up to the Virgin help desk, hoping, praying that they knew what the stupid tax was and were prepared for me to pay a hefty hit of it to get there.
Turns out Virgin Australia have tax exemptions for incredibly stupid acts and the very kindly swapped my flights at no charge, at which point my heart started beating again. These days I do my due diligence on anything I purchase and very rarely have to pay the Stupid Tax and I'm incredibly annoyed when I do pay it but today I would have gladly paid it to be there for my Grandmother and Mum.
Virgin will get my business from now on and based on form, I'll be paying them some Stupid Tax sometime in the future.
- Lantanaland from my iPad
Location:On a plane to Rocky, luckily.
I think you could put today's slip up down to a 'stupidly' over packed schedule with tiredness getting the better of you. Big ups to Virgin.
ReplyDeleteSounds the complete opposite of Deathstar. Still waiting for our refunds for their ash cloud fail of June, five or six phone calls to their overseas call centre later.
ReplyDeleteNoice new blog template thingy too.